Before you start
- Check the active project.
- Inspect the Shape and target record type.
- Gather the required fields and any source or existing record it should link to.
- Decide who will approve submission.
Ask your agent
In the Customer Discovery project, add this as a research finding: “Enterprise buyers stall on procurement, not price.” Use a workspace named “Procurement finding.” Show me the proposed record, its links, and the validation result. Do not submit until I approve.
Steps
1
Inspect the record type
The agent reads the available fields, required fields, and relationships.
2
Open a workspace
It creates one named workspace for the related records and links.
3
Add the proposed record
It captures the finding and connects it to the relevant source or existing records when available.
4
Read and validate the workspace
It shows the complete proposed record and checks required fields, possible duplicates, names, and relationships.
5
Approve and submit
After corrections, submit the workspace. The result states whether the project applied it or sent it for review.
Verify
If the record is live, find it and open it by id. If submission is pending, confirm the pending status instead of searching for a record that is not live yet.Troubleshooting
- Required field is missing: add the value or choose a record type that actually fits the information.
- Possible duplicate: open the existing record and decide whether to link to or edit it instead.
- Relationship is invalid: inspect the Shape for the allowed source and target record types.
- Validation still fails: repair the same workspace and validate again; do not start a duplicate workspace.
Tool trace
Tool trace